Our consumer-protection practice represents the world’s most innovative companies and industry leaders that advertise, market and sell products and services to the buying public.
Publications
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09.25.2023Another Court Rejects a Company’s Attempt To Avoid Mass-Arbitration FeesUpdatesThe U.S. District Court for the Northern District of Illinois is the latest court to require a company to pay millions of dollars in fees to adjudicate mass arbitrations. Judge Harry D. Leinenweber compelled Samsung Electronics America, Inc., and Samsung Electronics, Co., Ltd. to arbitrate according to Samsung’s Terms & Conditions and ordered Samsung to pay over $4 million in initial fees to the American Arbitration Association before the merits of any individual claims are considered.
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06.27.2023Supreme Court Requires Stay Pending Appeal of Arbitration DenialUpdatesOn June 23, the U.S. Supreme Court held that federal district courts must stay all proceedings pending appellate review of an order denying a motion to compel arbitration.
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04.21.2023Supreme Court Allows Structural Constitutional Challenges to FTC and SEC Proceedings in Federal District CourtUpdatesThe U.S. Supreme Court ruled in two related cases that federal district courts have jurisdiction to hear structural constitutional challenges to the adjudicative authority of the Federal Trade Commission and the U.S. Securities and Exchange Commission, and that litigants need not wait until the appeal of an adverse agency decision in the adjudication to raise such arguments in court.
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04.04.2023FTC Proposes Rulemaking for Recurring Subscription ProgramsUpdatesThe Federal Trade Commission recently announced a notice of proposed rulemaking to expand its Negative Option Rule to apply to all recurring subscription programs.
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05.31.2022FTC Proposes Updated Guidance for Influencer and Consumer Review ProgramsUpdatesThe Federal Trade Commission recently proposed updates to its Guides Concerning the Use of Endorsements and Testimonials in Advertising. This article introduces key proposed changes to the Guides that signal the FTC’s evolving views on how to avoid deceptive practices related to social media influencers, customer review programs, advertising to children, and more.
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04.14.2022Consumer Protection Takeaways From ABA Antitrust MeetingArticles
Law360
Consumer protection issues generated a lively discussion at the American Bar Association's 70th Antitrust Law Spring Meeting, held April 5-8 in Washington, as thousands of practitioners, enforcers, academics and jurists from around the world interacted in person for the first time since 2019. -
04.08.2022Enforcement Takeaways From ABA Antitrust MeetingArticles
Law360
There's a clear message out of the American Bar Association's Antitrust Law Spring Meeting, held April 5-8 in Washington: Practitioners should know that we are in a new era of antitrust enforcement and the Antitrust Division of the U.S. Department of Justice will be taking on tough cases such as those addressing criminal Section 2 enforcement and labor market practices. -
03.03.2022DOJ Indictment Alleges Scheme to Suppress Wages, Restrict Mobility for Essential Workers During PandemicUpdatesThe U.S. Department of Justice Antitrust Division, on January 28, 2022, revealed the criminal prosecution of a conspiracy that allegedly suppressed wages and limited job mobility for essential healthcare workers.
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01.26.2022Recent DOJ Settlements Show Step Up in Web Accessibility Enforcement by Biden AdministrationUpdatesThe U.S. Department of Justice recently entered into settlement agreements with Hy-Vee and Rite Aid in response to the DOJ’s concern that the companies’ vaccine registration websites were not accessible to individuals with vision impairments and other disabilities.
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11.16.2021Billion-Dollar Breakfast Bars: Statutory Damages and Unconstitutional Settlement Pressure Under New York’s General Business LawsArticlesSome courts have shown a willingness to certify damages classes in labeling cases under §§349 and 350 where the damages claimed would entitle plaintiffs’ attorneys and the class to recover $550 for every single New York purchase of a low-priced consumer good like cereal, breakfast bars, or even grass seed.
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10.29.2021FTC Revives and Expands “Prior Approval” PolicyUpdatesOn October 25, 2021, the U.S. Federal Trade Commission (FTC) released its “Statement on Use of Prior Approval Provisions in Merger Orders." The Statement announces two material changes in the agency’s merger enforcement program.
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06.24.2021National Advertising Division Weighs in on Advertising Claims Related to Lab-Grown DiamondsBlogs
The National Advertising Division (NAD) recently issued recommendations to diamond companies in response to two challenges concerning advertising claims for diamonds that are created in a laboratory, rather than mined from the earth (commonly referred to as “lab-grown diamonds” or “LGDs”).
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06.01.2021Eleventh Circuit FDCPA Decision Could Dramatically Affect Mortgage Servicers' OperationsUpdatesThe U.S. Court of Appeals for the Eleventh Circuit recently upheld a lower court’s decision in Hunstein v. Preferred Collection and Management Services, Inc., 994 F.3d 1341 (11th. Cir. 2021).
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04.28.2021Europe Seeks to Tame Artificial Intelligence With the World’s First Comprehensive RegulationUpdatesIn what could be a harbinger of the future regulation of artificial intelligence (AI) in the United States, the European Commission published its recent proposal for regulation of AI systems.
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04.23.2021Supreme Court Rules FTC Cannot Obtain Monetary Relief Under Section 13(b)UpdatesOn April 22, 2021, in a unanimous decision, the U.S. Supreme Court in AMG Capital Management v. FTC held that the authorization to seek a “permanent injunction” under Section 13(b) of the Federal Trade Commission Act does not permit the FTC to obtain equitable monetary relief such as restitution and disgorgement. While the FTC may still seek monetary relief under Sections 5 and 19 of the Act, those provisions can be more difficult for the FTC to pursue. FTC Acting Chairwoman Rebecca Kelly Slaughter is already calling on Congress to “strengthen the FTC’s powers” in light of the decision.
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04.15.2021M&A Takeaways From ABA Antitrust MeetingArticles
Law360
This year, the American Bar Association's 69th Antitrust Law Spring Meeting was held virtually due to the ongoing global health crisis. -
04.14.2021Enforcement Takeaways From ABA Antitrust MeetingArticles
Law360
U.S. antitrust enforcers highlighted their past efforts and future priorities at the American Bar Association's Antitrust Law Spring Meeting, held virtually on March 23-26. -
04.13.2021Subscriptions and Recurring Billing: What You Need to KnowPodcastsIn this episode, Jason Howell and Amanda Beane discuss compliance tips and litigation risks for businesses.
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04.08.2021Supreme Court Restores Trump FCC’s Deregulation of Media Ownership RulesUpdates
The Supreme Court’s recent decision in FCC v. Prometheus Radio Project et al. is significant for both the decision’s effect on the regulation of the broadcast television industry and its clarifications of administrative law. In Prometheus, the Court restored the Federal Communications Commission’s 2017 order on reconsideration to repeal or modify three core broadcast television ownership rules. This client update summarizes the decision and provides key takeaways on the ruling’s implications for M&A and other transactions in the broadcast industry.
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04.05.2021Supreme Court Narrows TCPA’s Definition of “Autodialer”UpdatesIn Facebook, Inc. v. Duguid et al., the U.S. Supreme Court provided some clarity that stakeholders have been awaiting since 2015 by adopting a narrower interpretation of the term “autodialer” for purposes of the Telecommunications Consumer Protection Act (TCPA). The Court reversed an expansive interpretation of “autodialer” adopted by the U.S. Court of Appeals for the Ninth Circuit that the Court noted would have prohibited many commonplace uses of cell phones by consumers. The Court found that for a dialing system to constitute an autodialer, it must have the capacity to either store or produce a telephone number using a random or sequential number generator. This narrower interpretation comes as a relief to a broad range of businesses and nonprofit organizations, among others, that believed the Ninth Circuit’s broad interpretation unfairly ensnared legitimate communications practices that did not harm consumers.
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05.22.20202020 Virtual ABA Antitrust Spring Meeting: Consumer Protection TakeawaysUpdatesWe offer some key takeaways from three sessions from the ABA's virtual Antitrust Law Spring Meeting focused on consumer protection: an annual review of the consumer protection landscape, developments in consumer privacy, and insights into the Federal Trade Commission's enforcement activities and priorities.
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05.20.20202020 Virtual ABA Antitrust Spring Meeting: Federal and State Antitrust Enforcement TakeawaysUpdatesOver the last two weeks, the American Bar Association offered a virtual version of what would have been its 68th Antitrust Law Spring Meeting, presenting a select number of panels online. Several of the virtual sessions addressed the efforts of federal and state antitrust enforcement agencies.
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05.15.2020Highlights From The Virtual Antitrust Spring Meeting: Part 3Articles
Law360
Key takeaways from three sessions focused on consumer protection: an annual review of the consumer protection landscape, developments in consumer privacy, and insights into the Federal Trade Commission's enforcement activities and priorities. -
05.14.2020Highlights From The Virtual Antitrust Spring Meeting: Part 2Articles
Law360
The meeting included sessions on merger enforcement that addressed a number of important issues. -
05.13.2020Highlights From The Virtual Antitrust Spring Meeting: Part 1Articles
Law360
Over the last two weeks, the American Bar Association offered a virtual version of what would have been its 68th Antitrust Law Spring Meeting, presenting a select number of panels online. -
04.24.2020Supreme Court Holds Willfulness Not Required for Disgorgement of Profits in Lanham Act Cases, Defendant’s Mental State Remains Important FactorUpdatesThe U.S. Supreme Court held this week that willfulness is not a prerequisite for an award of profits for violation of Lanham Act § 43(a), 15 U.S.C. § 1125(a), resolving a longstanding circuit split.
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03.23.2020FDA Issues COVID-19 Food Safety Guidance for Food ManufacturersUpdatesDuring the public health emergency brought on by the 2019 novel coronavirus (COVID-19), food processors and manufacturers must continue to be vigilant in protecting the health and safety of their workers and the foods they produce and distribute.
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03.19.2020Coronavirus Triggers Concerns Over Price GougingUpdatesLast Friday, the White House declared a national state of emergency amid concerns of the global spread of the coronavirus. Nearly every state and numerous cities have followed suit by issuing declarations triggering emergency measures and regulations on businesses.
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03.19.2020LendEDU Agrees to Settle FTC Charges Alleging Deceptive Advertising PracticesBlogs
Operators of the LendEDU website entered into a settlement agreement with the Federal Trade Commission (FTC) in response to allegations that LendEDU misled consumers by claiming that its website provided objective, unbiased rankings of financial products, when in fact they offered better ratings to companies that paid for the endorsement.
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03.03.2020“See Something, Say Something”: Prompt Reporting of Criminal Antitrust Violations Is CriticalUpdates
When the DOJ is deciding whether to charge a company with a criminal antitrust violation, or agreeing to a deferred prosecution agreement (DPA), the effectiveness of a company’s antitrust compliance program is only one factor.
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02.06.2020Coronavirus Coverage: How to Offset Your Business Losses in a Global Health EmergencyBlogs
Tech Risk Report
The start of 2020 has brought uncertainty for tech businesses as individuals in the global health and business communities grapple with trying to understand and contain the deadly new coronavirus. -
01.15.2020Ninth Circuit Issues Favorable Class Action Ruling for DefendantsUpdatesThe parties to class action litigation frequently contest whether plaintiffs are entitled to pre-certification discovery aimed at identifying additional or replacement class representatives.
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09.30.2019Artificial Intelligence & Machine Learning: Emerging Legal and Self-Regulatory Considerations - Part OneArticles
This part one of a two-part report with the focus primarily on consumer protection implications. The report assesses the implications of data analytics, and new types of artificial intelligence, including machine learning and neural networks, on the law that drives our practices as consumer protection and competition lawyers.
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07.31.2019Compliance Is King: DOJ Announces Policy to Incentivize Corporate Antitrust Compliance ProgramsUpdates
The U.S. Department of Justice (DOJ) announced a new policy on July 11, 2019, designed to incentivize the development and implementation of corporate antitrust compliance programs.
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06.24.2019FCC Continues Uphill Battle Against Unwanted RobocallsUpdatesThe Federal Communications Commission recently adopted new measures to combat unwanted robocalls in a unanimous Declaratory Ruling and Further Notice of Proposed Rulemaking.
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06.24.2019Supreme Court Opens New Line of Attack on Federal Agency Interpretations of Federal LawUpdatesIn a recent decision, the U.S. Supreme Court held that a federal district court was not necessarily bound by the Federal Communications Commission’s prior interpretation of a federal statute over which the agency has authority to implement and enforce.
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05.03.2019FTC to Hold Workshop on Consumer Protection Issues Related to Video Game Loot BoxesBlogsOn August 7, 2019, the Federal Trade Commission (FTC) will host a public workshop to examine consumer protection issues related to the sale of “loot boxes” in video games.
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04.11.20192019 ABA Antitrust Spring Meeting: Consumer Protection TakeawaysUpdates
This is the final article in a three-part series on the American Bar Association's 67th Antitrust Law spring meeting.
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04.08.20192019 ABA Antitrust Spring Meeting: Federal and State Antitrust Enforcement TakeawaysUpdates
The American Bar Association’s 67th Antitrust Law spring meeting held earlier this month featured several sessions addressing the efforts of federal and state antitrust enforcement agencies, including a number of discussions with representatives from those agencies.
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03.25.2019The Calm Before the Storm—Are You Prepared for an Antitrust Search Warrant?UpdatesFrom 2010 to 2015, the Antitrust Division of the U.S. Department of Justice filed criminal charges against more than 120 corporations and more than 350 individuals, and collected fines and penalties of more than $8 billion.
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09.06.2018Made In USA: Increasing Challenges to False or Misleading U.S.-Origin ClaimsUpdatesU.S. consumers notice and are more likely to buy products that are marketed as Made in USA. President Donald J. Trump proclaimed in his inaugural address that we should “follow two simple rules: Buy American and Hire American.”
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04.26.20182018 ABA Antitrust Law Spring Meeting: Consumer Protection TakeawaysUpdatesThe American Bar Association’s 66th Antitrust Law Spring Meeting held earlier this month included many sessions on consumer protection.
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04.24.20182018 ABA Antitrust Law Spring Meeting: Federal and State Antitrust Enforcement TakeawaysUpdatesWe offer some key takeaways from ABA's Antitrust Law Spring Meeting, including the impact of leadership changes at the federal agencies, recent enforcement activities and signals regarding future priorities.
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04.18.2018Highlights of ABA Antitrust Spring Meeting: Part 3Articles
Law360
The American Bar Association’s 66th Antitrust Law Spring Meeting, held last week, included many sessions on consumer protection. Some of the most interesting panels are discussed in the article. -
02.16.2018Legal Risks Attached to AI Technology are Far from ArtificialArticlesArtificial Intelligence (AI) refers to a machine's ability to simulate human intelligence to perform tasks like planning, decision-making, and recognizing objects or sounds. Its use is not always obvious, but AI is now present in nearly every aspect of our lives—from our "smart" home products to our medical care, jobs, and businesses.
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02.02.2018Oregon Court of Appeals Strikes Down Statutory Cap on Noneconomic DamagesUpdatesOregon is one of 35 states where the legislature has successfully enacted a statute capping the amount of noneconomic damages, commonly known as “emotional distress,” that juries can award. With the issuance of two recent opinions from the Oregon Court of Appeals, however, Oregon now joins six other states with courts that have ruled such caps are unconstitutional.
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05.30.2017FTC Sends Warning to Brands and Social Media InfluencersUpdatesThe FTC recently issued more than 90 letters to marketers and their social media influencers warning that influencers must clearly and conspicuously disclose material connections in social media posts that promote the marketer, unless the connection is already clear from the context of the posts.
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04.12.2017Consumer Protection Takeaways From the 2017 ABA Antitrust Law Spring MeetingUpdatesThe American Bar Association’s 65th Antitrust Law Spring Meeting held at the end of March included a number of sessions focused on consumer protection.
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04.11.2017Mergers and Acquisitions Takeaways From the 2017 ABA Antitrust Law Spring MeetingUpdatesIn our second installment covering the ABA's 65th Antitrust Law Spring Meeting, we provide some key takeaways from the sessions, specifically focusing on issues in mergers and acquisitions.
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04.10.2017Federal and State Antitrust Enforcement Takeaways From the 2017 ABA Antitrust Law Spring MeetingUpdatesThe American Bar Association’s 65th Antitrust Law Spring Meeting held at the end of March included a number of sessions with representatives from federal and state antitrust enforcement agencies.
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01.04.2017Assessing the Trump Administration’s Approach to Antitrust and Unfair CompetitionUpdatesAs President-elect Donald Trump prepares to take the helm of the executive branch of the federal government, many are asking how he will approach antitrust regulation. Conventional wisdom holds that Republicans are more amenable to mergers, even large ones, than Democrats.
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09.13.2016NJ’s Truth-in-Consumer Contract, Warranty and Notice Act: Will Related Class Actions Against Retailers Continue?UpdatesThis year brought a wave of class action complaints alleging that national retailers are violating the New Jersey Truth-in-Consumer Contract, Warranty and Notice Act (TCCWNA), N.J.S.A. §§ 56:12-14 et seq., by including certain provisions in their online terms and other consumer-facing notices and agreements.
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02.12.2015Qualcomm Resolves China Antitrust Investigation by Paying $975 Million and Changing its Patent Licensing PracticesUpdatesQualcomm sells chipsets and licenses its related standard-essential patents for use in 3G- and 4G-enabled smartphones and tablets. In late 2013, China’s National Development and Reform Commission (NDRC) began investigating Qualcomm’s patent licensing practices under China’s Anti-Monopoly Law (AML).
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06.06.2013Vermont Heightens Enforcement Efforts Against Patent Assertion EntitiesUpdatesWith two deft strokes, Vermont simultaneously increased the tools in its enforcement toolbox and dealt a significant blow to a well-known patent assertion entity (PAE). First, Vermont filed suit against MPHJ Technology Investments, LLC, a PAE, alleging that the company violated the Vermont Consumer Protection Act, 9 V.S.A. §§ 2451 et seq.
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03.21.2013U.S. Supreme Court Rejects Attempt to Manipulate Federal Jurisdictional Threshold Under Class Action Fairness ActUpdatesThe U.S. Supreme Court unanimously ruled in Standard Fire Insurance Co. v. Knowles, 568 U.S. __, No. 11-1450, 2013 WL 1104735 (Mar. 19, 2013), that plaintiffs attempting to bring a class action lawsuit cannot escape federal jurisdiction by agreeing to seek less than $5 million in damages.
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03.19.2013Retailers Beware: Massachusetts Court Restricts Ability to Collect ZIP Codes at Point of SaleUpdatesThe Supreme Judicial Court of Massachusetts recently held that collecting a consumer's ZIP code at the point of sale may violate Massachusetts General Laws Chapter 93, Section 105(a) (Section 105(a)), which restricts the ability of retailers to collect personal identification information (PII) from consumers in connection with a credit card transaction.
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02.05.2013California Supreme Court Decision Signals Victory for Online RetailersUpdatesThe California Supreme Court recently issued a landmark ruling in Apple Inc. v. Superior Court (formerly Krescent v. Apple Inc. in trial court proceedings), a case with wide-reaching implications for consumer privacy in e-commerce. The issue before the Court was whether California’s Song-Beverly Credit Card Act (the Act), which generally prohibits retailers from collecting or requesting personal identification information (PII) as a condition of accepting credit card payments, should apply to online retailers.
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01.22.2013California Supreme Court to Rule on Legality of Collecting Customer Information During Online Credit Card PurchasesUpdatesCompanies that accept online credit card payments should be keeping an ear very close to the ground for the California Supreme Court’s decision in Apple v. Superior Court (Krescent), expected within the next few weeks. Depending on how the court rules, the case has the potential to spawn a flood of class actions against online retailers and change the way web payments are processed.
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07.02.2012Unexpected Dismissal by Supreme Court Leaves Intact Ninth Circuit Decision Holding That Violation of a Statutory Right, Without Actual Damage, Confers Article III StandingUpdatesA Supreme Court decision long-awaited by the class action bar and businesses was a surprise non-event last Thursday when, seven months after hearing oral arguments in First American Financial Corp. v. Edwards, the Supreme Court issued an order dismissing the writ of certiorari in the case as improvidently granted. The Supreme Court's per curiam order, presented without reasoning, left intact the Ninth Circuit's holding that a plaintiff who pled a statutory violation but not actual damages had standing under Article III of the U.S. Constitution, which requires that a plaintiff has suffered a concrete “injury in fact.” The Supreme Court's decision means that, at least in the Ninth Circuit “[t]he injury required by Article III can exist solely by virtue of ‘statutes creating legal rights, the invasion of which creates standing.’”
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03.27.2012Class Action Complaints Strictly Interpret Privacy Policy RequirementsUpdatesSeveral class action complaints filed in recent months take a novel approach regarding the requirements for website privacy policies under California's "Shine the Light" law.
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01.11.2012California's Song-Beverly Act Does Not Apply to Kiosk TransactionsUpdatesOn January 6, 2012, the U.S. District Court for the Central District of California dismissed with prejudice Mehrens v. Redbox Automated Retail, LLC, a putative class action against Redbox alleging that Redbox violated California's Song-Beverly Credit Card Act by requesting ZIP codes and email addresses in connection with credit card transactions.
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07.26.2010The Financial Reform Act: New Bureau of Consumer Financial Protection Is Established with Broad Rulemaking, Enforcement and Regulatory AuthorityUpdatesOn June 30, 2010, the House of Representatives approved the Dodd-Frank Wall Street Reform and Consumer Protection Act, or the Financial Reform Act, a comprehensive and expansive set of financial reforms widely thought to be the toughest changes to financial regulation in the United States since the Great Depression.
Presentations
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03.01.2024
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11.18.2021FTC Warning Letters - What Are They and What's NextSpeaking EngagementsModerator, Consumer Protection Committee Panel
ABA Section of Antitrust Law / Virtual -
10.20.2021Consumer Protection Fundamentals: An Introduction to the Mechanics of Consumer Protection PracticeSpeaking EngagementsPanelist
ABA Section of Antitrust Law / Virtual -
11.06.2020Federal and State Antitrust & Consumer Protection UpdateSpeaking Engagements2020 Fall Conference, Washington State Society of Healthcare Attorneys / Virtual Conference
Blog
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Is Your Trademark Notice an Advertising Claim?
In an unusual decision[1] this month, the National Advertising Division of BBB National Programs (NAD) recommended that Planting Hope Brands (PHB), a plant-based food and beverage company, discontinue its use of the registered trademark symbol or ® on the packaging and advertising for its product RIGHTRICE, a plant-derived flour-based kernel. In the Fast-Track SWIFT challenge... Continue Reading…
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DOJ Adopts Accessibility Standards for State and Local Government Web Content
Key Updates: The DOJ has long indicated that accessibility obligations extend to web content and apps in addition to physical spaces. The DOJ considered codifying its position in 2010 when, in an Advanced Notice of Proposed Rulemaking, the DOJ sought comment on accessibility standards for web content under both Title II and Title III. However,... Continue Reading…
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Key Takeaways: Haleon plc recently challenged Ginger Health Company (Wonderbelly) at the National Advertising Division (NAD) about influencer-related disclosure obligations in social media posts. In its complaint, Haleon alleged that its competitor, the maker of Wonderbelly Antacids, and its endorsers did not adequately disclose their material connections in their posts (the Federal Trade Commission (FTC))... Continue Reading…
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Top Advertising Law Trends for 2024
With the first quarter of 2024 in full swing, it is a good time for brands to revisit marketing compliance strategies to minimize the risk of potential class actions, regulatory enforcement actions, and competitor challenges. This Update highlights hot topics in advertising law for 2024. Click here to read the full Update. Continue Reading…