10.10.2019

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General News

Perkins Coie was recently mentioned in an article titled "A Different Kind of Relationship Partner: How the Client Officer Role Emerged" in The Recorder. The article discussed the recent growth in the number of legal professionals dedicated to client services at law firms due to the increase to the list of demands coming from clients.

Steve Hedberg is quoted saying that roles like these have become more commonplace because of the growing demand from clients for effective and cost-efficient services. “Increasingly, our clients look to us for support and solutions on non-legal matters in addition to traditional legal matters,” Steve said. “Our firm’s seasoned business professionals can bring innovative technology solutions to support our legal services,” he said. “We’ve seen our relationships with our clients strengthen through this approach because we are bringing additional value to the table.”

“Our clients are experts at their businesses,” Steve said. “They look to us to augment their core competencies in areas where we can help streamline services and improve value—particularly in the practical application of innovative legal services, where we clearly have common goals.”

Clients have used the Client Advantage program to develop automated contract platforms, create systems for tracking intellectual property rights, and train their own professionals on developing and leading teams, among other things.