Press Releases

Perkins Coie Client Advantage helps clients build more efficient, effective legal operations

SEATTLE, Wash. (April 24, 2018) – Perkins Coie today announces the formal launch of a service offering that delivers legal operations support and solutions to the firm’s clients. Inspired by collaboration with some of the firm’s longstanding technology clients, Perkins Coie Client Advantage marshals the full array of the firm’s technology, resources and experience to meet rising client demand in areas that support the delivery of legal services.

Perkins Coie began providing its largest clients with legal operations and other business support years ago, and has continuously invested in its operational capabilities and technology to deliver even higher levels of client service.

“By engaging our firm’s seasoned business professionals and using innovative technology to support our legal services, we have successfully helped our clients drive efficiency and address a broad range of legal operations and business challenges,” said John Devaney, Perkins Coie Managing Partner. “Across the full spectrum of legal operations functions, we are collaborating with our clients to solve problems, optimize the delivery of legal services and bring greater value to the law firm–client partnership.”

Supporting the New Legal Ecosystem

The multi–disciplinary team behind Client Advantage brings decades of experience across a full spectrum of business and legal support disciplines. Through careful listening and close collaboration, the Client Advantage professionals identify innovative solutions that help legal departments create value for their organizations.

“At Adobe, we embrace firms that think differently about providing legal services,” said Mike Dillon, the company’s Executive Vice President and General Counsel. “Our extensive collaboration with Perkins Coie on an array of non-legal projects, as well as legal matters, has earned them a spot as a trusted and important part of our legal team. Their proactive exchange of knowledge and best practices has been hugely valuable as we work together on innovative programs that support our business priorities.”

The offering also brings to clients robust tools and resources the firm has assembled, which, combined with its industry knowledge and data, have been powerful in driving value for corporate legal departments and deepening client–law firm relationships.

“Our clients know Perkins Coie as a firm committed to delivering innovative legal advice and creative solutions to legal problems,” said Steve Hedberg, Perkins Coie’s Chief Operating Officer. “With Client Advantage, we’re formally extending that commitment to our clients’ legal operations, partnering with them to help address innovation and efficiency in their legal service needs.”

Among the Perkins Coie Client Advantage capabilities:

  • Technology: Tools and solutions–and the team’s experience deploying them–developed and customized to meet the needs of each client.
  • Reporting: Custom business reports that help clients track legal spend and other financial metrics.
  • Pricing: Innovative pricing models created in response to clients’ unique needs–across practice groups, individual matters or relationships.
  • Electronic Billing: Deep experience in e-billing systems and best practices.
  • Training: Customized training and professional development programs for client executives and legal departments.
  • Professional Development: Continuing legal and professional education resources to help legal departments offer custom education for their professionals.
  • Diversity: Engagement with client legal departments to enhance and deepen diversity in the profession.
  • Pro Bono: Development of discrete opportunities and programs for clients’ lawyers to meaningfully participate in pro bono work.
  • Community Involvement: Coordination of community volunteer opportunities for clients.

Each engagement with a Perkins Coie Client Advantage offering involves a unique mix of capabilities and professionals tailored to the client’s business priorities and operational needs.

“Perkins Coie’s unique approach to the delivery of legal services continues to deliver huge value to our business,” said Jason Barnwell, Assistant General Counsel, Law Firm Engagement and Legal Operations at Microsoft. “The firm understands what we need and isn’t afraid to experiment. Their forward-looking perspective, thought leadership and investment in how they deliver value exemplify why they are a strategic partner for our business.”

Client Advantage Debuts at CLOC

Although it has evolved over several years as the legal operations profession has become integral to the innovative practice of law, Client Advantage’s formal introduction comes at the same time as the largest gathering of legal operations professionals ever held -- the 2018 Corporate Legal Operations Consortium’s (CLOC) Institute in Las Vegas. The growth of that conference, and of CLOC itself, mirrors the rising stature of corporate legal operations.

Perkins Coie is a leading international law firm that is known for providing high value, strategic solutions and extraordinary client service on matters vital to our clients’ success. With more than 1,000 lawyers in 19 offices across the United States and Asia, we provide a full array of corporate, commercial litigation, intellectual property and regulatory legal advice to a broad range of clients, including many of the world’s most innovative companies and industry leaders as well as public and not-for-profit organizations.

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